If you own a Fitbit Ionic, please stop using your device.įor information on how to receive a refund, visit our refund center. It does not impact any other Fitbit smartwatches or trackers. This voluntary recall is specific to Fitbit Ionic devices. We will offer a refund to Fitbit Ionic customers. We are taking this action out of an abundance of caution for our users. The health and safety of Fitbit users is our highest priority. The battery in the Ionic smartwatch can overheat, posing a burn hazard. Consumer Noticeįitbit, in conjunction with the US Consumer Product Safety Commission (CPSC), announced a voluntary recall of Fitbit Ionic smartwatches, which the company introduced in 2017 and stopped producing in 2020. If you're not located in the United States, click here to select your region.
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